Overseeing Process Improvement in Uzbekistan

Implementing Partners:

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From 2019-2020, Integral Global Health (IGH) conducted trainings in the Republic of Uzbekistan on process improvements (PI) measures with individuals from regional laboratories and supervisors from national public health agencies. The participants engaged in a Centers for Disease Control and Prevention (CDC)-developed PI for Public Health Professionals workshop. The workshops were conducted by Dr. Brian Robie. After the workshop, the participants were able to conduct practical PI projects at their worksites. The participants utilized the lessons learned to showcase the key benefits of PI, which includes accuracy, turn-around time, customer satisfaction, team satisfaction, utilization of lessons learned by other teams, achievement of objectives, adherence to standards, and resource utilization. The ultimate outcome was to build in-country capacity among officials who could further disseminate the training to more local levels.

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February 2020 – Workshop with Laboratory Technicians from the Research Institute of Virology (RIV)

This workshop’s purpose was to support Uzbekistan’s laboratory staff on improving work processes for the implementation of routine and recurring diagnostic laboratory testing of hepatitis infections at the oblast and regional levels in Uzbekistan. Improved, accurate, and timely diagnostic testing will enhance patient outcomes by providing information were utilized to identify patients who will benefit from helpful downstream management actions. Examples of beneficial downstream actions included providing effective treatment to individuals with positive test results and avoiding costly and time-consuming treatment for those with negative results.

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June 2021 – Workshop with the Tashkent Medical Academy, International Westminster University in Uzbekistan, Tashkent Pediatric Medical Institute, Tashkent Medical Dental Institute, Akfa University, National Chamber of Innovative Healthcare of the Republic of Uzbekistan, and Tashkent Postgraduate Medical Education Institute

The purpose was to train educators at public health institutions in Uzbekistan on PI tools for increasing the effectiveness and efficiency of public health work processes so these educators could disseminate the training materials to public health practitioners, including hepatitis workers, who studied at their institutions.

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