Overseeing Process Improvement in Uzbekistan

Implementing Partners:



For the past two years, Integral Global Health has been conducting trainings in-country on process improvements (PI) measures with individuals from regional laboratories and supervisors from national public health agencies. The participants engage in a CDC-developed Process Improvement for Public Health Professionals workshop. The workshops were conducted by Dr. Brian Robie. After the workshop, the participants are able to conduct practical PI projects at their worksites. The participants will utilize the lessons learned to continue to showcase the key benefits of PI that include: accuracy, turn-around time, customer satisfaction, team satisfaction, utilization of lessons learned by other teams, achievement of objectives, adherence to standards, resource utilization. The ultimate outcome to is to build in-country capacity among officials who can further disseminate the training to more local levels.


2020 Projects

Dates: February 21-29, 2020
Audience: Laboratory Technicians from the Research
Institute of Virology (RIV)


This workshop’s purpose was to help laboratory staff improve work processes for the implementation of routine and recurring diagnostic laboratory testing of hepatitis infections at the oblast and regional levels in Uzbekistan. Improved, accurate, and timely diagnostic testing will enhance patient outcomes by providing information that can be used to identify patients who will benefit from helpful downstream management actions. Examples of beneficial downstream actions include providing effective treatment to individuals with positive test results and avoiding costly and time-consuming treatment for those with negative results.


2021 Projects

Dates: June 12-15th, 2021
Audience: Tashkent Medical Academy, The International Westminster University in Uzbekistan, Tashkent Pediatric Medical Institute, Tashkent Medical Dental Institute, Akfa University, National Chamber of Innovative Healthcare of the Republic of Uzbekistan, Tashkent Postgraduate Medical Education Institute


The purpose was to train educators at public health institutions in Uzbekistan on Process Improvement (PI) tools for increasing the effectiveness and efficiency of public health work processes so these educators can in turn disseminate this training to public health practitioners, including hepatitis workers, studying at their institutions.